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COVID-19 UPDATE

UPDATE 22/01/2021 

Aged Care Direction 22, What’s changed from 1am AEST 22January 2021
 

  • There are no restricted Local Government Areas in QLD. 

  • You can now enter a residential aged care facility if you have been in Greater Brisbane since 2 January 2021.

  • Certain restrictions continue to apply to residential aged care facilities under the Aged Care Direction.

Please follow the link for the full direction. 

https://www.health.qld.gov.au/system-governance/legislation/cho-public-health-directions-under-expanded-public-health-act-powers/aged-care 

Thank you to all the valued residents and visitors of Benevolent Living. The last few months have been an adjustment for all, as we learn how to manage our new normal with COVID-19.

We would like to advise you that we remain extra vigilant and continue to implement measures to ensure we continue to deliver your care and services in the safest possible manner.

Our Senior Management Team are in constant communication with Queensland Health and the local Public Health Units regarding active cases in QLD and any steps we can take to further protect everyone who lives, works and visits us here at Benevolent.

We have also most recently reviewed and updated or Pandemic Plan to ensure our emergency response is ready if the time should come. Our team have recently undergone further training in infection control, the proper use of PPE and COVID-19 specific training.

All Benevolent Staff and Volunteers have:

  • Received their 2020 Flu Vaccination

  • Undergone extensive training in COVID-19 specific infection control measures

  • Adhere to strict infection control training

  • Wash their hands frequently

  • Undergo a screening process including temperature checking before starting every shift

  • Practice social distancing (where possible)

  • Are instructed not to come to work if unwell, even if their symptoms are mild, they are instructed to get tested for COVID-19 immediately

  • Have all been encouraged to download the COVID-Safe Application on their mobile phones.


We would like to take this opportunity to thank you for helping to keep yourself and our staff safe by practising social distancing and good hand hygiene. With you and your families continued support and cooperation we will keep our community safe and free from COVID-19.

If you have any queries or concerns, please do not hesitate to contact reception or speak with Helen Cleary.

Visitation Hours 

Visiting hours remain between 7am and 5pm daily (if visitors are visiting outside of these times, we asked them to call ahead).

Visitors are still required to complete the Self-Guided Screening Process when they enter the community. Visitors are required to enter through reception (automatic doors off West St Carpark) and will be directed to complete the mandatory screening process including taking your temperature and recording your details. Visitors no longer require a 2020 Flu Vaccination as per new Government regulations. 

These visiting hours will stay in effect for the foreseeable future, they will be revised after further direction from the state and federal government or if there is another confirmed case of COVID-19 in the community.

 
Self-Guided Screening Process

All visitors will need to wash their hands upon entry, then proceed to the Entry Sign Kiosk to complete the sign in process. The Entry Sign system is used to store information in the event we need to contact trace visitors coming and going from our community. 

Screening Questions:

  1. Where are you visiting from today?

    • No entry if coming from known COVID-19 hotspot in last 14 days. List will be attached and updated weekly. 

  2. Have you been overseas in the last 14 days? (NO ENTRY IF YES)

  3. Have you been in contact with a suspected/confirmed case of COVID-19 in the last 14 days? (NO ENTRY IF YES).

  4. Are you in close contact with or caring for someone who is currently unwell? (NO ENTRY IF YES).

  5. Have you currently or within the last 7 days been unwell or been aware of any of the following symptoms? (NO ENTRY IF YES):

    • Fever, night sweats or chills

    • Cough

    • Runny nose

    • Sore or scratchy throat

    • Shortness of breath

 

Resident Outings 

The most recent public health direction also permits aged care residents to leave their homes for a number of reasons including but not limited to exercise, health appointments, and family gatherings of up to 50 people. Families no longer need to complete a COVID-19 Outing Assessment Form before leaving the community, but we still ask you use the Entry Sign system to sign your loved one out before leaving and sign back in upon arrival. 

Residents may now leave their residential aged care facility for a range of reasons, including but not limited to:

  • exercise

  • attending private family gatherings of up to 50 people (as long as physical distancing can be maintained)

  • receiving or accessing health care

  • attending a funeral

  • visiting a service provider (for example hairdressers, beauty therapists and legal advisors)

  • going shopping

  • visiting another residential aged care facility

  • going on an external excursion with a group of residents (e.g. a day trip to the beach)

  • socialising (for example attending bingo with friends).

Stay up-to-date

Check out our COVID-19 related media releases for Benevolent Living and keep up-to-date with our protocols. 

Thank you for your cooperation. 

 

Benevolent Living wants to make seeing your loved one as easy as possible and trust that all visitors will do the right thing. If visitors are found to be in breach of our new visiting guidelines they may be asked to exclude themselves from the community. Furthermore, if there is a confirmed case of COVID-19 in the CQ region our visiting guidelines will be reviewed and that will be communicated with families.  If you have any questions or would like to talk to discuss the new visiting hours further please contact Benevolent Living on (07) 4837 0300.