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Aged Care Direction 10

What has changed from 11 September 2020

  • New requirements for all residential aged care facility operators to:

    • notify their local Health Emergency Operations Centre in the event of a critical workforce shortage for notification purposes

    • take reasonable steps to develop and document appropriate processes to ensure residents and their unique needs can be immediately identified in a COVID-19 event.

  • Clarify personal protective equipment (PPE) requirements, including that appropriate PPE should be worn in accordance with Queensland Health’s Residential Aged Care Facility and Disability Accommodation PPE Guidance (PDF)

  • Clarify that students may enter a residential aged care facility to undertake a placement

  • Clarify that residential aged care facility operators in a restricted area may grant permission to people to enter the facility to provide continuity of care for a resident that cannot be delivered by electronic or non-contact means, for example support from a primary care giver to eat meals

  • Clarify that the Direction applies to residential aged care facilities funded under the National Aboriginal and Torres Strait Islander Flexible Aged Care Program.

What will change from 8:00 am 1 October 2020

  • New requirements for residential aged care facility operators to:

    • include information in their Workforce Management Plan about how workforce surge requirements will be met if there is a COVID-19 event at the facility

    • take reasonable steps to ensure employees, contractors who have contact with residents, volunteers and students undergo face to face infection control and PPE training

    • take reasonable steps to ensure they have an adequate supply of PPE available to respond to a confirmed case of COVID-19 within the facility.

What is Benevolent Living doing

  • Outbreak Management Team has complied a detailed strategy to be enacted in the case of an outbreak within the facility,

  • Ordering of extra PPE and a detailed guide on the provision of PPE stocks in an outbreak,

  • Completion of the Workforce Plan including interim measures if there are critical staff shortages,

  • Continual staff recruitment for all essential roles,

  • Further training for all staff, volunteers, students and contractors including the face to face infection control, the proper use of PPE and our COVID-19 Action Plan Strategy.


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