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GUIDE TO FEES & CHARGES
Your Payment Options
The amount you may be asked to pay depends on a number of things, including the type of care you require and the accommodation option you have selected. There are four types of fees and costs associated with Residential Aged Care which include:
Accommodation Payment
Basic Daily Care Fee
Hotelling Supplement
Non-Clinical Care Contribution
What are the fees?
Basic Daily Care Fee
Basic Daily Care Fee
This fee helps cover everyday living essentials such as meals, cleaning, laundry, and personal care.
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Set by the Australian Government
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Reviewed twice a year – in March and September
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Currently $65.55 per day (or $917.70 per fortnight)
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Equivalent to 85% of the single Centrelink aged pension
Non-clinical care contribution
Non-clinical Care Contribution
This fee supports personalised services that enhance wellbeing and independence, including:
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Bathing assistance
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Mobility support
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Lifestyle and social activities
The amount is based on your income and assets, assessed by the Department of Human Services.
Hotelling Supplement
Hotelling Supplement
This contribution supports enhanced daily living services beyond the basics.
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Applies to residents with income and assets above government thresholds
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Calculated by the Department of Human Services
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Residents who choose not to disclose financial details will be charged the maximum daily fee (currently $22.15 per day)
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Annual and lifetime caps apply – see our Schedule of Fees and Charges for details
Accommodation Payments
Accommodation Payments
There are flexible options to suit your financial circumstances:
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Refundable Accommodation Deposit (RAD)
A small portion (2% per year) is retained by the provider for up to 5 years, helping us maintain high standards of care and facilities. -
Daily Accommodation Payment (DAP)
Adjusted twice a year – on 20 March and 20 September – to reflect cost changes. -
Low-Means Residents
If you qualify for government support, your Daily Accommodation Contribution (DAC) will remain stable and not be indexed, helping to keep costs manageable.
In some cases, your private home may be exempt from asset assessment if it’s occupied by a protected person (e.g. spouse or carer) who meets Centrelink eligibility criteria.
Getting Started with Your Financial Assessment
To understand your individual care costs and begin the admission process, we recommend contacting Centrelink’s Financial Services Team:
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Centrelink Financial Assessment Line: 1800 227 475
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They’ll help review your financial situation and provide a Centrelink/DVA Fee Advice, which is required for admission.
For more information and access to a helpful fee calculator, visit My Aged Care
General Enquiries: 1800 200 422
